Alexandra (Alex) Dousmanis-Curtis
Head, U.S. Retail Banking,
U.S. Personal and Commercial Banking, BMO Harris Bank
Alex is accountable for the sales, service and financial results for U.S. retail distribution. She is also responsible for leading the Mortgage Sales team with a focus on driving growth in core deposits, loans, mortgage sales, small business and Premier Services.
Previously, she held the position of Senior Vice President, BMO Harris Private Banking – Canada and Asia where she was accountable for maximizing market growth, client experience and employee satisfaction, and the full integration of the former CIBC Private Bank to BMO Harris Private Banking. In 2007, she was appointed to the position of Senior Vice President, Bank of Montreal Personal & Commercial Banking where she led the team responsible for maximizing market growth, superior customer experience and employee satisfaction within the Bank of Montreal branch network within the Greater Toronto area. Alex led the Customer Contact Center Teams located in Toronto and Montreal between 2009 and 2011.
Alex has been active in her community supporting several causes important to her, including acting as the 2002 Campaign Chair of the United Way of London and Middlesex County. Alex currently sits on the Board of Providence Healthcare Foundation, Toronto Financial Services Alliance Board and she has also served on the Board of Directors for the London Economic Development Corporation, London Health Sciences Centre, London Health Sciences Foundation and the London Community Foundation.
Alex has continued to augment her formal education with business and leadership studies at Harvard Business School, University of Toronto, University of Michigan and Duke University.